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Building Smarter Cities: Reduced Maintenance Costs by 40% with Digital Twins & 3D GIS

About the Client

  • Industry: Public Utilities & Smart City Development
  • Region: North America
  • Scale: Serving 1.5M+ urban residents with water, electricity, and waste management services
  • Goal: Modernize infrastructure monitoring and improve sustainability.

The Challenge

The utility company was facing several operational hurdles:

  • Rising Maintenance Costs: Reactive maintenance drove costs up by 25% annually.
  • Limited Asset Visibility: Siloed data across multiple legacy systems.
  • Unplanned Downtime: Frequent outages impacting customer satisfaction.
  • Inaccurate Forecasting: Difficulty predicting infrastructure failures and future capacity needs.

Key Business Impact:

Millions in lost revenue annually due to inefficiencies and emergency repairs.

The Solution: Digital Twin + 3D GIS

12th Wonder deployed a Digital Twin platform integrated with 3D GIS visualization.
The solution included:

  • Data Integration: Unified data from IoT sensors, SCADA systems, and legacy GIS tools.
  • Real-Time Monitoring: Centralized dashboards providing a live view of city infrastructure.
  • Predictive Analytics: AI-driven forecasting to predict failures before they occur.
  • 3D Visualization: Immersive models for urban planning and disaster response simulation.
  • Implementation Timeline: 6 months from planning to full deployment.

Quantitative Results

MetricBeforeAfterImprovement
Maintenance Costs$1M annually$600K annually-40%
Forecasting Accuracy60%90%+57%
Average Downtime10 hrs/month4 hrs/month-60%
Issue Resolution Speed5 days2 days-60%

Why 12th Wonder

  • Deep expertise in geospatial analytics, AI, SCADA and IoT integration.
  • Proven ability to manage complex, large-scale infrastructure projects.
  • Strategic partnerships and seamless integration with top tech providers.
  • Agile, client-focused delivery model ensuring faster time-to-value.

Client Testimonial

“12th Wonder’s expertise in digital twin technology has transformed the way we manage our infrastructure. We’ve moved from reactive to predictive maintenance, resulting in significant cost savings and happier customers.”
- VP of Operations, Utility Company

Conclusion

By leveraging 12th Wonder’s Digital Twin and 3D GIS solution, the utility company achieved measurable operational excellence, setting the foundation for future smart city initiatives.

Next Step:

Learn how 12th Wonder can transform your infrastructure planning and management.
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